DOLATA B2B PLATFORM
TERMS AND CONDITIONS
Last updated: 16 June 2026
I. GENERAL PROVISIONS
- These Terms and Conditions govern the use of the B2B online platform available at
https://dolatab2b.com/ (the “Platform”). - The owner and operator of the Platform is:
Sneakers Stealz Spółka z Ograniczoną Odpowiedzialnością
Boleścin 49N, 58-100 Świdnica, Poland
VAT ID: PL8842819986
KRS: 0001042455
REGON: 525621342
E-mail: dolatab2b@gmail.com
hereinafter referred to as the “Company” or the “Seller”. - The Platform is intended exclusively for business customers acting in connection with their
commercial, trade or professional activities. - The Platform is not intended for consumers. Consumer protection regulations, including
withdrawal rights applicable to distance contracts, shall not apply. - By registering an account, accessing the Platform or placing an order, the Customer
confirms acceptance of these Terms and Conditions. - Products, photographs, descriptions, prices, stock information and any other content
displayed on the Platform are provided for informational purposes only and do not constitute
a legally binding offer. - The Company reserves the right to modify product availability, prices, commercial
conditions and Platform content at any time
II. ACCOUNT REGISTRATION
- Access to the Platform requires registration and approval of a customer account.
- Accounts may only be registered by businesses or individuals authorized to act on behalf of
a business. - By registering an account or placing an order, the Customer confirms that all submitted
information is accurate, complete and up to date. - All accounts are subject to manual review and approval by the Company.
- The Company may verify business registration details, VAT numbers, contact information
and other information necessary to evaluate a commercial relationship. - The Company may reject, suspend, restrict or permanently remove any account at its sole
discretion. - Prices and commercial terms are visible only to approved customers.
- Each account is assigned to a specific business entity.
- Sharing account credentials with third parties without the Company’s prior written consent is
prohibited.
10.The Customer remains fully responsible for all activities conducted through its account.
11.The Company may suspend or terminate access in the event of payment delays,
unauthorized account sharing, misuse of the Platform or violation of these Terms.
III. ORDERS
- Orders may be submitted through the Platform twenty-four (24) hours a day, seven (7) days
a week. - Submission of an order does not automatically constitute acceptance of the order by the
Company. - A sales agreement is concluded only after the Company confirms the order or issues a
commercial document, including but not limited to a proforma invoice, VAT invoice or VAT
Margin invoice. - The Company reserves the right to reject or partially reject any order, including in cases of:
a) product unavailability;
b) pricing or description errors;
c) incorrect customer information;
d) overdue payments;
e) suspected violation of these Terms;
f) inability to deliver to the specified destination. - As a condition for order fulfillment, the Customer shall provide accurate company details,
invoicing information, contact details and delivery information. - The Company may contact the Customer in order to verify information, confirm delivery
arrangements or clarify details concerning the order.
IV. PRICING AND COMMERCIAL TERMS
- All prices displayed on the Platform are net prices unless stated otherwise.
- Prices may be displayed in the currency indicated on the Platform or individually agreed
with the Customer. - The Company reserves the right to apply individual pricing, discounts, payment terms and
commercial conditions. - Prices may change until the order is confirmed by the Company.
- In the event of obvious pricing mistakes, technical errors or incorrect product information,
the Company may cancel the order or offer revised commercial terms.
V. VAT PROCEDURES AND PRODUCT STATUS
- Products available on the Platform may be marked as:
a) VAT 0%;
b) VAT Margin. - Customers are responsible for reviewing the applicable VAT designation before purchasing.
- Products marked as VAT 0% may qualify for intra-community supply, export transactions or
other applicable VAT procedures subject to legal requirements. - Application of VAT 0% treatment may depend on the validity of the Customer’s VAT
number, destination country and supporting documentation. - The Customer is responsible for providing accurate tax and identification information.
- Any costs, taxes, penalties, interest or administrative expenses arising from inaccurate
information provided by the Customer may be charged to the Customer. - Products marked as VAT Margin are sold under the VAT Margin Scheme.
- VAT is not separately stated on VAT Margin invoices and may not be recoverable by the
Customer. - Products marked as VAT Margin are classified as used goods under applicable tax
regulations.
10.VAT Margin products may show signs of previous use, storage, transportation, fitting,
display, packaging wear, missing tags, replacement packaging or other characteristics typical
of used goods.
11.By purchasing a VAT Margin product, the Customer acknowledges that the product is a used
item and may differ from a factory-new product.
12.Characteristics typical of used goods shall not constitute grounds for complaint provided
that the delivered product matches the ordered model, size and Platform designation.
13.The Company does not provide tax advice. Customers are responsible for obtaining
independent professional advice regarding tax treatment and accounting of purchased
products.
VI. PRODUCT IMAGES AND DESCRIPTIONS
- Product images displayed on the Platform are for illustrative purposes only.
- Images are intended solely to present the model, colour, variation or general appearance of a
product. - Actual products may differ from images displayed on the Platform.
- In particular, products sold under the VAT Margin Scheme may differ significantly from
illustrative photographs. - Differences may include the condition of the product, packaging, tags, labels, accessories
and other individual characteristics. - Such differences shall not constitute grounds for complaints or returns provided that the
delivered product corresponds to the ordered model, size and Platform designation. - Product descriptions, sizes, photographs and other information displayed on the Platform
may contain unintentional errors, omissions or simplifications. The Company reserves the
right to correct such information at any time.
VII. PAYMENT TERMS
- The standard payment method is advance payment by bank transfer.
- Orders may be processed after payment confirmation or individual approval by the
Company. - Selected Customers may be granted deferred payment terms at the Company’s sole
discretion. - Deferred payment privileges may be modified, suspended or revoked at any time.
- In the event of overdue payment, the Company may:
a) suspend fulfillment of current and future orders;
b) restrict the Customer’s access to the Platform;
c) block the Customer’s ability to place orders;
d) deactivate the Customer’s account;
e) pursue debt collection and legal remedies. - The Customer undertakes to settle all amounts due in a timely manner.
VIII. SHIPPING AND DELIVERY
- Orders are fulfilled from the Company’s warehouse.
- Standard processing time is up to forty-eight (48) business hours following order
confirmation or payment receipt, unless otherwise agreed. - Delivery times may be extended due to logistical issues, carrier delays, incomplete customer
information or other circumstances beyond the Company’s control. - Deliveries may be made within Poland, the European Union and selected international
destinations. - Customers may use shipping services arranged by the Company or provide their own
shipping labels. - Where the Customer provides a shipping label, the Customer is fully responsible for its
accuracy and validity. - Risk of loss or damage transfers to the Customer once the shipment is handed over to the
carrier. - Upon receipt of a shipment, the Customer shall inspect the package for any visible signs of
damage or tampering. - If damage is identified, the Customer should prepare a damage report with the carrier and
immediately notify the Company.
IX. SHIPPING FULFILMENT USING CUSTOMER LABELS
- The Company may dispatch products on behalf of Customers using shipping labels supplied
by the Customer. - The Company’s responsibility is limited to preparation, packing and handover of the
shipment to the designated carrier. - The Customer remains responsible for shipping details, recipient information and shipping
service selection. - The Company shall not be liable for delays, loss or damage occurring after the shipment has
been handed over to the carrier. - In the event of an incorrect label, unpaid label, invalid delivery address or carrier rejection,
the Company may suspend shipment processing until the matter has been clarified with the
Customer.
X. STOCK AVAILABILITY
- The Company makes reasonable efforts to maintain accurate stock information.
- Due to multi-channel sales and system synchronization delays, temporary discrepancies may
occur. - Placement of an order does not guarantee product availability until confirmed by the
Company. - In the event that a product included in an order is unavailable, the Company may:
a) cancel the order in whole or in part;
b) offer a substitute product;
c) refund the payment for the unavailable product;
d) agree with the Customer on an alternative method of fulfilling the order.
XI. COMPLAINTS
- Customers must inspect shipments immediately upon receipt.
- Any shortages, incorrect items, incorrect sizes or order discrepancies must be reported
within five (5) days of delivery. - Complaints should be submitted to: dolatab2b@gmail.com
- The Company may reject complaints submitted after the above deadline.
- After the expiry of the period referred to in Section 2, the Company may refuse complaints
relating to shortages, fulfillment errors or discrepancies that could reasonably have been
identified upon receipt of the shipment. - To the maximum extent permitted by law and pursuant to Article 558 §1 of the Polish Civil
Code, the Company’s statutory warranty liability (rękojmia) is excluded. - The exclusion of statutory warranty shall not limit liability for defects intentionally
concealed by the Company where such limitation would be prohibited by applicable law. - If a complaint is accepted, the Company may, at its sole discretion and after consultation
with the Customer, replace the product, remedy the discrepancy, grant a discount, refund
part or all of the purchase price, or apply another mutually agreed solution.
XII. RETURNS
- The Platform operates exclusively on a B2B basis.
- Customers are not entitled to cancel orders or return products due to a change of mind.
- Returns may only be accepted in cases of Company error, accepted complaints or prior
written agreement with the Company. - Returning a product without the Company’s prior approval shall not constitute acceptance of
the return.
XIII. LIMITATION OF LIABILITY
- To the maximum extent permitted by law, the Company’s liability shall be limited to direct
damages caused intentionally by the Company. - The Company shall not be liable for lost profits, lost revenue, loss of customers, business
interruption, indirect damages or consequences of the Customer’s resale activities. - The Company shall not be responsible for the Customer’s pricing policy, sales performance,
product presentation methods or relationships with end customers. - The Company shall not be liable for any consequences resulting from use of the Platform
contrary to these Terms and Conditions, applicable law or accepted business practices. - The Company does not guarantee uninterrupted availability of the Platform. Technical
interruptions, maintenance works, updates or system failures shall not give rise to any claims
against the Company.
XIV. INTELLECTUAL PROPERTY
- All Platform content, including photographs, descriptions, stock information, pricing data
and graphics, remains the property of the Company or its licensors. - Copying, scraping, reproducing or commercially exploiting Platform content without prior
written consent is prohibited. - Unauthorized use may result in account suspension and legal action.
- It is prohibited to use the Platform for creating competing databases, price lists, product
catalogues or other commercial compilations without the Company’s prior written consent. - Violation of this section may result in account suspension and the pursuit of legal claims by
the Company.
XV. NEWSLETTER AND COMMERCIAL COMMUNICATIONS
- Customers may subscribe to newsletters and commercial communications.
- Consent may be withdrawn at any time.
- Communications referred to in Section 1 may be sent electronically, by telephone or through
messaging applications, provided that the Customer has granted the necessary consent. - The Customer may withdraw consent to receive newsletters or commercial communications
at any time. - Withdrawal of consent shall not affect the lawfulness of communications sent prior to such
withdrawal.
XVI. DATA PROTECTION
- The controller of personal data provided by the Customer is the Company.
- Personal data is processed for the purposes of account management, order fulfilment,
payment handling, delivery, customer contact, complaint handling, pursuing claims,
complying with legal obligations and marketing activities, where the Customer has
granted the required consent. - Detailed rules for personal data processing are set out in the Privacy Policy available
on the Platform.
XVII. AMENDMENTS
- The Company reserves the right to amend these Terms and Conditions at any time.
- Updated versions become effective upon publication on the Platform unless stated
otherwise. - The current version of these Terms and Conditions shall always be available on the
Platform. - Continued use of the Platform after amendments become effective shall constitute
acceptance of the updated Terms and Conditions.
XVIII. GOVERNING LAW AND JURISDICTION
- These Terms and Conditions shall be governed by Polish law.
- Any disputes arising out of or in connection with the Platform shall be subject to the
exclusive jurisdiction of the court having jurisdiction over the Company’s registered office. - The parties may attempt amicable settlement before initiating court proceedings.